Reference
Take your data out
What you can export while the shop is active, and why the export question is worth answering before you need it.
Updated
This page is about getting your catalogue, your clients and your sales out of Vendzi, and the honest limits of each route.
There are two kinds of export and they answer different questions. The admin screens export the list you are looking at — clients, products — as a file you can open in a spreadsheet. The storefront also publishes your catalogue as structured data on your own domain, which is what a headless build or an integration reads. Neither of them is a full backup of your order history, and it is worth knowing that before the day you need one.
- Open Clients and use the export action on the list to get the client records as a file.
- Open Products and export the catalogue the same way — catalog number, SKU and names in each language.
- For a machine-readable copy of the catalogue, use the published data on your own domain. It covers products, services, categories, staff, extras and your public settings, and it is keyed to your hostname.
- For orders and payments, use the Transactions screen and its reports rather than expecting a single export button — the reports are the record.
- Do this on a schedule you choose, not once. An export taken the week before you need it is worth far more than one taken a year ago.
- Clients
- Exported from the Clients screen as a file
- Products
- Exported from the Products screen, with SKUs and names
- Published catalogue
- Products, services, categories, staff, extras and public settings, on your domain
- Orders and payments
- Read from Transactions and its reports
Not available today
One-click full account export
There is no single button that packages the whole shop — clients, catalogue, orders, payments and content — into one archive. The routes above are the real ones. If you need a complete copy for a migration, ask during setup and it is handled with you rather than by a self-serve tool.
The published catalogue is public by design: it is what your storefront reads, so it contains only what a visitor may see. Client records and orders are not in it, which is the point — an export that leaked them would be a data breach, not a convenience.